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Questions/ToS

?

"What payments do I accept?"

PayPal. No Exceptions.

?

"Do I offer Payment Plans?"

Yes, but at a certain threshold.

In order to qualify for a payment plan,

the commission must be over $100.00 USD.

?

"When does a commission start?"

"Full payment must be paid upfront. Only exception is if there is a payment plan in place. Once the first payment is made of the plan, the commission will begin."

?

"How long does a commission take to complete?"

Commissions can take a few days to a few weeks usually (unless its a massive order), but being a disabled artist

my health

always comes first.

I will always inform my clients (whether on socials or privately) if I need a day or two to recover. All I ask is for your patience when those times happen.

If a commission is going to take longer than expected, I will communicate that.

If you are concerned about your commission

at any point,

please reach out.

?

"Are you open to trying new things?"

Of course!

I love trying new things, even if it can be a bit scary (as I want to do it right). Everything you see on my website was "a new thing" for me to try in the past; and I've learned so much.

If I cannot fulfill what you are looking for, I have a list of wonderful artist friends that I can inform you on and send right over too!

Us artists have to help each other out, right?

?

"What will you do? What won't you do?"

I got a list

just for that!

CLICK HERE!

?

"What is your Refund Policy?"

You have a

3 day/72 hour

grace period.

This starts after

sending the 1st payment

to decide

if you'd want a refund.

If you decide you

want a refund within

the grace period...

  • 70% of payment will be returned to you

  • 30% of payment will be kept as compensation for my time

After 3 days,

no refunds

will be issued;

even if you cancel.

There are NO exceptions.
 

If you decide

to cancel the order after the grace period,

no refund will be issued,

the work

will be scrapped,

and will

not be continued upon

unless a new order is started.

 

100% of the payment made will be kept as compensation.

Contact Me:

  • Discord

If you have questions, concerns or updates,

the best way to get in contact with me is through Discord. If you don't have Discord, the next best thing is through my Gmail by using the form below.

Either click the Discord Icon for my Discord

or fill out the form below! (If on Mobile, CLICK HERE)

Need to get ahold of me but don't have Discord?
Fill out this form!

I'm allowed to

approve/deny any client.

This can include due to

discomfort and/or

private-specific reasons.

The bylaws listed here

can be altered at any point 

and subject to change

at any time I see fit.

Last Updated: January 2024

Please Note

Check out all my Official Socials!
  • Bluesky
  • Youtube
  • Twitch
© The Crystal Forge, 2018-2026
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